A Functional Structured Organization With Hierarchal Rankings

Kovà ¡l is a functional structured organization with hierarchal rankings. Below is the organizational chart; †¢ Owner 1; Zachary Houghton is part owner of Kovà ¡l and manager or sales and advertising. Some of his duties include; overseeing all sales, setting long range sales goals and schedules, and leading company-wide business meetings. Weekly sales reports are given to Zachary showing total sales, revenue, and losses, with this data, he can make educated decisions and decide the direction that the company will take as it pertains to sales. Long range, one to five year, sales goals and schedules must be set so that lower management has an idea of how to handle volume and traffic, also this information is needed for other departments, such as†¦show more content†¦Florence’s responsibilities include; answering customer’s questions, supporting sales associates, setting and meeting short term sales goals and schedules; one to six months, and holding daily meetings with sales associates before opening each day. Florence is expected to be knowledgeable of all produc ts sold by Kovà ¡l so that he can properly answer any questions. He must set short term goals for sales associates to meet. Also, he must hold daily pep-meetings to prepare the sales team for the day. †¢ Sales Associates; Debby Bub, Lush June, and Lashaunda Miavers are all part of the sales team. The sales associates process transactions, take orders, restock retail space, and interact with customers. Processing transactions is the chief duty of each sales associate, this includes operating a cash register, processing returns, and signing customers up for the company newsletter. The associates will also take orders over the phone from business clients, these orders will be processed directly from their computer to the sales directors who will then send to the production officer upon acceptance. The sales associates are responsible for restocking the store shelves and arranging in an organized fashion as designated by the marketing and sales team. Occasionally customers will return items, this transaction will be handled by the sales associate. Finally, the sales associate is encouraged to talk to customers about signing up for the weekly newsletter that Kovà ¡lShow MoreRelat edKnowledge Management Audit Report4918 Words   |  20 Pages2011 3600 Knowledge Management Audit Report Student Name Page EXECUTIVE SUMMARY Hewlett Packard (HP) is a leading multinational organization providing products and services in many IT related technologies such as computer hardware and software, printers, scanners, storage devices etc. In 1995, the company decided to introduce knowledge management in its organization that will make its systems, processes, outcomes superior with organized and systematic knowledge handling and storage. HP faces severeRead MoreOverview of Hrm93778 Words   |  376 Pagestheir bachelor degree program. This course is designed to provide you the foundations of HRM whether you intend to work in HRM or not, most of these elements will affect you at some point in your career. 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